Delivery

UK Delivery – Postage and packing costs £3.99 for standard economy service and costs £7.50 per order and is for the Royal Mail ‘Special Delivery’ service. This is a next day (applicable weekdays only) and your parcel will require a signature on receipt.

Jessica Jewellery Design will aim to process your order within 48 hours, but please allow up to 7 working days for delivery. Bespoke made to order items however, will take longer; you will be contacted by Jessica Jewellery Design to confirm a delivery date.

International Delivery (outside the UK) – Postage and packing costs £8.50 per order for EU destinations, and costs £8.99 to the rest of the world. The parcel will be sent via the Royal Mail ‘International Signed For’ service. Your parcel will require a signature on receipt. When items are sent to another country, your parcel is often handled by more than one postal service. Unfortunately that means delivery problems are more likely. When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to. Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks. There may also be import taxes added when you collect the parcel which are out of my control and payable by the customer.

Items will only be delivered to the billing address and will not be sent to a care of address under any circumstance.

Jessica Jewellery Design reserves the right to charge you for any extra costs arising from any changes you make to the Delivery Address after your order has been submitted. Refusal or failure to take delivery could result in additional costs, you the consumer shall be liable to pay on demand all costs incurred as a result of this and costs of any product storage.